Selected engagements
Selected engagements Roshan has led and contributed to, showing how the same AI building blocks solve very different problems depending on the room.
Telecom
Vodafone Business
Challenge
Outbound sales prospecting was manual, expensive, and hard to scale across a large lead list.
Approach
An AI voice agent took over full outbound sales, paired with AI SMS and LinkedIn systems for re-engagement and targeting.
Results
Finance
EST Financial
Challenge
Hundreds of thousands of legacy wealth advisory leads were sitting untouched in the database.
Approach
An outbound AI system contacted, qualified, and converted legacy leads at scale every day, without a human dialling a number.
Results
Retail / Ecommerce
Insomnia Cookies, USA
Challenge
Generic offers across app, web, kiosk, and in-store, with no real personalization at scale.
Approach
An AI personalization engine drove tailored bundles and offers, with predictive churn models reactivating lapsed customers.
Results
Healthcare
Unobravo, Italy
Challenge
Long wait times pairing patients with the right therapist, with no live view of treatment effectiveness.
Approach
AI-driven patient and therapist matching combined with NLP and sentiment analysis, built to GDPR and HIPAA standards.
Results
Government
Citizen Chatbot, Malaysia
Challenge
High volumes of citizen queries across health, transport, and administration, with no multilingual support at scale.
Approach
A multilingual AI chatbot delivered 24/7 support across sectors and reduced pressure on government call centres.
Results
Hospitality
Convio, Global Hotels
Challenge
Guests booked rooms, dining, activities, and transport through disconnected channels with no single point of contact.
Approach
An AI concierge unified website, app, in-room tablets, and social channels, with PCI DSS compliant payments.
Results